Shipping & Returns

SHIPPING

We know how it is to order something online & have to wait for it to show up. Orders are processed several times a week, and all orders are sure to ship within 3-5 business days.

All orders will be shipped via USPS. All regular priced orders ship for free on Refined Peddler, just my way of saying thank you for shopping with this small business. If you would like to use another form of shipping or need an order rushed please contact us at refinedpeddler@gmail.com. Extra charges may apply.

International orders are processed with a $50.00 shipping fee & $35.00 shipping fee for Canadian orders 

MARKET + EVENT RETURNS:

All market + event purchases are considered FINAL SALE. If exceptions are made for a return from a market or event purchase a 15% restock fee will be deducted from refund. No exceptions.  

ONLINE RETURNS:

Small Business Saturday Returns; if returns are made from a $125 + purchase the free promo value of $16 will be deducted from the return. All sale tab and vintage items are final sale. 

Returned items must be received back within 14 days of the original ship date (noted on your shipping conformation email). After 14 days, returns will no longer be excepted. Should you return an item after 14 days, no credit will be issued & a $10 return shipping fee will be incurred.

All sale (items that have been marked down from original price) accessories, & "all items marked vintage" are final sale. 

Return shipping costs are the customer's responsibility.

Refined Peddler is not responsible for lost or stolen packages. 

Items must be returned in new condition with tags attached. Items must be unwashed, unaltered, free of make-up, deodorant, stains, pet hair & odors. 

If items are mailed back with make-up, stains, pet hair or in any condition other then that in which they were sent new and unaltered there will be a 20% restock fee. 

All purchases that receive a promo, the price of the promotion will be deducted from return values if a return is made.

Items which have been damaged during the laundering process such as shrinking, stretching, snags, or pilling will not be eligible for returns. Please follow each garment's washing procedures. 

* Refined Peddler reserves the right to refuse or give partial refunds based on the condition of the item and will not issue price adjustments 

We are unable to guarantee exchange sizes. It is in your best interest to select & order your new size (if available) & simply ship back the return of the old item within our 14 return policy. 

We take pride in our apparel, however if you believe you have received a damaged item please contact us right away. Email images of the damages to refinedpeddler@gmail.com along with your order number & contact information. Damage claims must be made within 14 days of original ship date.

If packages are lost Refined Peddler is not held responsible for the value of the items inside either on the way to the customer or if the customer is mailing back a return. 

Thank you for your business, our small family owned business truly appreciates each and every order.