Shipping & Returns
We know how it is to order something online & have to wait for it to show up--- so we promise to process & ship orders within 1-3 business days.
All orders will be shipped via USPS for a flat rate of $5.00 & free shipping on orders over $60. If you would like to use another form of shipping or need an order rushed please contact us at email@example.com. Extra charges may apply.
International orders are processed with a $50.00 shipping fee & $35.00 shipping fee for Canadian orders
The Refined Peddler wants you to love everything you order. However, we understand returns are bound to happen & we want to make them easy.
All sale (items that have been marked down from original price) accessories, & "heirlooms & relics" are final sale. If you return any of these items, you will be charged a $10.00 processing fee to have them returned back to you.
Returned items must be received back within 14 days of the original ship date (noted on your shipping conformation email). After 14 days, returns will no longer be excepted. Should you return an item after 14 days, no credit will be issued & a $10 return shipping fee will be incurred.
All items purchased at "pop-ups" or in person events are considered final sale.
Return shipping costs are the customer's responsibility.
Refined Peddler is not responsible for lost or stolen packages.
Items must be returned in new condition with tags attached. Items must be unwashed, unaltered, free of make-up, deodorant, stains, & odors.
Items which have been damaged during the laundering process such as shrinking, stretching, snags, or pilling will not be eligible for returns. Please follow each garment's washing procedures.
* Refined Peddler reserves the right to refuse or give partial refunds based on the condition of the item
Due to high order volumes we are unable to guarantee exchange sizes. It is in your best interest to select & order your new size (if available) & simply ship back the return of the old item within our 14 return policy.
We take pride in our apparel, however if you believe you have received a damaged item please contact us right away. Email images of the damages to firstname.lastname@example.org along with your order number & contact information.
If packages are lost Refined Peddler is not held responsible for the value of the items inside either on the way to the customer or if the customer is mailing back a return.